Job Description

About Encore Talent Solutions:

Encore Talent Solutions is a trusted professional services firm dedicated to helping organizations achieve their goals by providing exceptional talent solutions. We partner closely with our clients to understand their unique culture and operational needs, delivering proactive support during times of growth, transition, and change. Our mission is to connect top talent with meaningful opportunities to drive business success.

Job Description

We are seeking a Pricing Manager to join our dynamic team. In this role, you will play a key part in furthering and executing the firm’s pricing and rate setting strategies. This role manages a pricing analyst, oversees the client’s competitive intelligence platforms and data, supports firm-wide and market-specific pricing and value strategies, and partners with lawyers and professional staff across the firm to develop, implement, and monitor innovative pricing solutions, including alternative fee arrangements (AFAs). The Pricing Manager will also provide significant support with the firm’s annual rate setting process, including data analysis, modeling, data visualization, and developing and preparing statistical support for rate increases and pricing structures. The Pricing Manager will work closely with members of the Client & Innovation Office, attorneys and leadership, Finance, Marketing, and other operations teams to deliver important information and analysis of pricing structures, rates, and related competitive intelligence data. This position will be instrumental in continuing to manage and monitor competitive intelligence data and in presenting complex data in clear and concise ways.

Key Responsibilities

• Oversee the firm's use of and investments in competitive intelligence and legal pricing resources, surveys and platforms, including assessing potential market resources, to ensure updated and accurate legal market rate and pricing data.
• Critical support in the firmwide rate setting process, including robust internal and competitive intelligence data analysis and ensuring the validity of such data.
• Supervise Pricing Analyst(s), setting priorities for projects, directing scope of data analysis and competitive intelligence reports, encouraging process improvement, and advising on most impactful data visualizations and presentations.
• Develop, implement, and monitor strategic pricing offerings and scenarios, including flat fees, capped fees, blended rates, value-based pricing, and alternative fee and rate arrangements and utilize statistical modeling to determine potential impacts of such structures.
• Support responses to client requests and RFP responses for AFA arrangements and pricing solution requests by providing data analysis, visualizations, and effective communications aligned with client expectations and firm objectives.
• Develop tools, templates, and processes to streamline pricing support across the firm.
• Support the creation and maintenance of documents and presentations on pricing requirements, procedures, best practices, offerings, and resources.
• Assess internal data and external data to gain insights into trends and opportunities at market, practice, and experience levels to support and continue to advance the firm's strategic rate setting and pricing processes and advise on pricing recommendations for phase-based and technology assisted pricing.
• Manage third party competitive intelligence vendor relationships and set expectations regarding data scope and validation and investment justifications that align with firmwide strategies.
• Analyze market trends, competitive pricing structures, and legal service fees to inform the firm's pricing strategies and offerings.
• Stay informed and up to date on legal pricing analysis methods and industry trends and benchmark, monitor, and report on pricing

Education, Skills and Experience Required:

• Bachelor’s degree required
• 3+ years of legal/professional service pricing and/or pricing analytics experience.
• Experience with competitive intelligence data.
• Advanced skills in Microsoft Excel.
• Excellent analytical and troubleshooting skills needed in order to synthesize, interpret and summarize information in a clear, concise manner.
• Excellent organizational, communication, and interpersonal skills for cross-departmental collaboration.
• Strong multi-tasking, organizational, and planning skills needed in order to handle multiple projects and shifting priorities, and to meet deadlines.
• Excellent attention to detail.
• Analytical thinking skills, with the ability to adapt to changing demands and work well in a fast paced environment.
• Knowledge of relevant software programs (e.g., Outlook, PowerPoint, Word) and databases, with the ability to learn new software and operating systems.
• Enthusiastic professional who displays a high level of maturity, a confidential nature, and a proactive work ethic.

Preferred Qualifications

• Experience with and understanding of law firm structure and financial analysis.
• Supervisory experience.
• Experience with financial and pricing modeling.
• Experience in using data visualization tools.
• Experience in legal pricing strategies, budgeting, and alternative fee arrangements

Work Environment & Location:

• Location: Hybrid. Work from home one day a week.
• Travel: Minimal
• Collaborative team environment with opportunities for professional growth.

Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

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