Job Description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Job Description

The Security Supervisor I   reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the direction of Security Services leadership, this position is responsible for supervising the daily operations of a specifically assigned Security Department duty shift at a particular site.

Responsibilities:

• Communicates regularly with other shift leadership regarding security needs
• Disseminates pertinent information to assigned subordinate Security team members
• Assists in identifying opportunities and taking immediate action (if applicable) for improvement regarding safety and security issues on their shift
• Assists the Security Services leadership in performing general safety and security monitoring, providing recommendations to ensure compliance with NM policies as needed
• Provides operational oversight of campus specific Video Management and Access Control systems
• Maintains personal knowledge of/with industry standards/requirements and technology trends in healthcare safety and security.
• Completes required operational shift records, reports and pass downs
• Collaborates with various support services teams to maintain a safe environment in NM facilities during their assigned shift.
• Builds and maintains team cohesiveness on their shift.
• Prioritizes the deployment and utilization of security resources to support the patient’s first mission and provide a safe environment for staff.
• Provides an effective leadership role in any investigations of fire, theft, criminal activity and accidents on NM property as needed.
• Cultivates an environment of support and learning for new security team members by assisting with orientation, internal training, providing constructive feedback, IAHSS testing, and annual mandatory education and competencies.
• Acts as a Security Services department reference for shift associates
• Adheres to, and assists, the Security Services leadership with the management of the department and system policies and procedures. 
• Performs other duties as assigned. 

Qualifications

Required:

• High-school diploma or GED
• Successful completion of IAHSS Basic exam within 90 days of hire
• Successful completion of IAHSS Advanced exam within 120 days of hire
• Successful completion of IAHSS Supervisor exam within 180 days of hire
• Maintain IAHSS Basic, Advanced and Supervisor certifications
• Current Basic Life Support Certification through American Heart Association with 9 months of hire
• Successful completion of Northwestern Medicine Defensive Tactics in Healthcare within 180 days of hire
• Interpersonal and communication skills necessary to interact effectively with a variety of individuals including employees, medical staff, patients, visitors, law enforcement and other outside agencies
• Writing skills necessary to complete reports and paperwork that meets departmental standards
• Valid driver’s license
• Physical ability and knowledge of how to operate a motor vehicle
• Physical Demands   Job Role Requirement :
  • Physical demands required for this role include lift/carry up to 65 pounds and a push/pull force up to 75 pounds
  • Physical ability to stand and walk during much of work shift patrolling hospital buildings and grounds
  • Physical ability to respond quickly to emergency situations that may include stair climbing or other physical exertion in the protection of patients, visitors, and staff
  • Physical ability to lift/assist with heavy objects occasionally

Preferred:

• Experience in healthcare security, police work, military service or other relevant service
• Undergraduate degree
• Experience in leading teams
• Valid Firearm Owner’s Identification card (FOID)

Additional Information

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our  Benefits section to learn more.

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