Job Description
Description:
Department: Research/Surveillance
Location: Hybrid (Remote & Field-Based)
Job Type: Full-Time / Non-Exempt / Billable Hours
Reports To: Regional Manager(s)
This is a
Hybrid position in both research and surveillance in the St. Louis, MO area. Frasco will offer comprehensive
training as well as
assist in obtaining MO licensing for the right candidate. This is an excellent opportunity for anyone looking to
gain experience in both investigative research & surveillance! About Frasco, Inc.
Position Overview
Frasco is seeking a Hybrid Investigator to perform desktop research investigations and field surveillance. This role requires strong analytical skills, covert surveillance abilities, and independent work capability in both remote and field environments.
Compensation & Benefits
- Hourly Rate: $18–$22 per hour (based on experience, education, and region)
- Medical, Dental, and Vision Insurance
- Life Insurance, Supplemental Health Insurance, FSA, Paid Time Off, and Paid Holidays
- 401k with company matching
- Employee discount programs
Key Responsibilities
Research & Desktop Investigations
- Conduct desktop investigations, including Social Media, Background Checks, Medical Canvassing, Locates, Assets, and Record Retrieval.
- Review assignments to determine case objectives and client expectations.
- Communicate with clients and managers regarding assignments.
- Prepare detailed investigation reports and submit findings promptly.
- Track and input investigation-related time, mileage, and expenses.
Surveillance Investigations
- Conduct covert surveillance and activity checks for insurance claims and private investigations.
- Capture and document video footage, including ID shots and subject activities.
- Utilize legal pretext and investigative techniques to gather information.
- Prepare comprehensive reports with timestamps and supporting evidence.
- Maintain strict confidentiality and adhere to legal/ethical guidelines.
- Adapt to irregular hours (nights, weekends, holidays) as investigations require.
- Attend and testify at hearings when necessary.
Competencies & Skills
- Attention to Detail: Ensures accuracy in research findings and surveillance reports
- Communication: Strong written and verbal skills for client interactions and documentation
- Time Management: Ability to prioritize tasks and meet deadlines
- Independence: Self-motivated, capable of working remotely and in the field with minimal supervision
- Organization: Ability to stay organized
- Efficient and effective: Ability to identify and execute a plan of action minimizing waste of time, effort and resources while producing results, value and quality investigations
- Team: Ability to work in a team environment when necessary
- Technical Proficiency: Comfortable with smartphones, computers, surveillance equipment, and investigative software
- Flexibility: Willingness to adapt to unpredictable schedules and changing priorities
Requirements:
Requirements
- Private Investigator License for the State of Missouri
- Valid driver's license with a clean record
- Reliable vehicle for surveillance assignments (neutral color preferred)
- Basic surveillance equipment (e.g., digital/covert cameras, laptop, smartphone)
- High-speed, secure internet connection for research investigations
- Ability to sit/stand for extended periods and meet strict deadlines
- Minimum auto insurance coverage: $100,000 per person/$300,000 per accident bodily injury/$50,000 property damage
Preferred Qualifications
- Bachelor's Degree in Criminal Justice, or related field
- Bilingual (Spanish/English) is a plus
- Experience in insurance claims, fraud investigations, or customer service
- Military or law enforcement background preferred
Performance Standards
- Maintain a minimum 45% success rate for obtaining surveillance footage
- Capture at least 25% covert video of a subject's activity in public-accessible locations
- Lost subject rates must not exceed 8%
- Burned subject rates must not exceed 3%
- Reports and video footage must be submitted on the same day the investigation is completed
- Maintain a minimum of 10% or less error rate for Research/Desktop investigations
This is an at-will employment position - Equal Employment Opportunity Employer
PM21
Compensation details: 18-22 Hourly Wage
PI92b7bfa38371-37820-37363578
Job Tags
Hourly pay, Holiday work, Full time, Remote job, Night shift, Weekend work,