Job Description

Have you excelled at travel management for an executive or team in the past? This professional services firm in Baltimore, MD is seeking a professional to be the driving force behind all travel booking, management and organization for a busy team, including executive-level leadership. In this role, you’ll manage complex travel logistics, coordinate private aviation, and ensure seamless, efficient travel experiences. This position is ideal for an Executive Assistant with strong travel coordination experience or a travel management professional eager to elevate their career in a dynamic corporate setting.

Key Responsibilities:

• Book and manage travel arrangements across the firm, ensuring smooth transitions and real-time adjustments based on weather, safety, or business needs.
• Facilitate the inner workings of private aviation, working across submittal portals and communicating with private aviation staff on scheduling needs for the firm.
• Organize ground transportation and hotel accommodations; secure details while respecting individual preferences and budgetary guidelines
• Screen, communicate, and work hand-in-hand with outside vendors related to travel bookings needs; evaluate vendor partnerships, negotiate terms of agreement and maintain positive relationships with third party vendors.
• Assess and enhance internal travel booking processes, providing firm-wide guidance, manuals, and documentation for efficiency improvements.
• Evaluate the budget and financial guidelines for the firm’s travel needs, evaluating alongside the growth and development of the firm.
• Research travel policies for both domestic and international travel; communicating changes to internal departments and updating internal policies and resources.
• Provide supervisory support to travel staff, fostering professional development and ensuring top-tier service across the firm.

Why You’ll Love Working Here:

• Work with a firm committed to excellence and world-class client service.
• Generous compensation package including full benefits, fitness reimbursement program, and 401(k).
• Supportive team willing to provide opportunities for professional development.

What We’re Looking For:

• Degree in hand. You have a Bachelor’s Degree and at least five years of experience supporting C-level executives, specifically with challenging travel booking needs. Candidates who have previous experience working with private travel and aviation vendors are encouraged to apply!
• Attuned to travel demands. Travel happens around the clock—you thrive in dynamic environments and can quickly pivot when last-minute changes arise.
• Puzzle master. You are a problem solver that is quick to act and can balance multiple responsibilities at once.
• Exceptional communicator. You deliver top-tier customer service, ensuring both internal stakeholders and external partners have a superior experience.
• Tech confident. You are skilled across MS Office, especially within Outlook and Excel.

Essential to Hawthorne Lane’s success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

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